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Resident Survey Results 2026

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Thank you to all residents who participated in our recent Resident Satisfaction Survey.

We truly appreciate your time and feedback, which plays an essential role in helping us improve the services and living experience we provide.

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With 128 responses, your input is helping shape safer, well-maintained, and welcoming communities where everyone can thrive.

 

We’re currently reviewing your suggestions and will explore areas of improvement where possible.

 

Thank you once again for your valuable input. 

Resident Survey Results

Below are a selection of results we have picked out from our report. 

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You can download the full pdf report from the download link below.

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Living at Royal Victoria Court

71% 

Like living at Royal Victoria Court

83% 

Satisfied with the overall quality of their home

72% 

Feel safe in their community

82% 

Agree Tirion Homes contributes positively

Defect Repairs & Property Maintenance

40% 

Satisfied with repair timeliness (up from 31%)

81%

Satisfied their home is well maintained (up from 75%)

Residents Satisfaction

78%

Satisfied with the service provided by Tirion Homes (up from 76%)

67%

Satisfied the team listens and acts on feedback
 

65%

Feel valued as a tenant through communication

98%

Not dissatisfied with approachability and friendliness

Conclusion

The 2026 Resident Satisfaction Survey shows that many residents continue to have positive experiences living at Royal Victoria Court and engaging with Tirion Homes.

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Tirion Homes remains committed to listening to residents and using this feedback to help shape future service improvements across the estate.

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